Frequently Asked Questions (FAQ)
Your specialist for Chinese electric and hybrid vehicles across Europe.
Quality & Inspection
Are the cars inspected before sale?
Yes. Every vehicle in our inventory is thoroughly checked before listing โ including battery health diagnostics, mileage verification, and a full exterior and interior assessment. We provide transparent condition reports so you know exactly what you're getting. Chinese EVs are built to high standards, and we make sure every car meets them before it reaches you.
Availability & Delivery
Do you have cars available for immediate delivery?
Yes. We maintain stock in our UK and Rotterdam hubs, with select models available for delivery within 5โ10 working days. Popular models from BYD, Zeekr, NIO and Li Auto are regularly restocked โ check our catalogue for current availability.
Can I order a model that isn't currently in stock?
Absolutely. We source directly from Chinese manufacturers and authorised distributors, so virtually any model and configuration can be ordered. Lead times for factory orders are typically 4โ8 weeks depending on the model and shipping schedule.
Financing & Banking
Do you work with banks or finance providers?
Yes. We partner with regulated finance providers across the UK and Europe to offer flexible payment solutions including hire purchase and leasing. Options vary by country โ contact us for a personalised quote. Approval decisions are typically returned within 24 hours.
Customs & Documentation
Is customs clearance and paperwork included?
Yes. We handle the full import process on your behalf โ customs declarations, duties, type-approval verification and registration support. Your vehicle arrives fully cleared with all documentation in order, ready to register and drive.
Leasing Options
Do you offer leasing?
Yes. Flexible leasing options are available for new Chinese EVs and hybrids, with terms tailored to your country and requirements. Leasing is available for both personal and business customers. Contact us to discuss what works best for you.
Special Offers
What offers are currently available?
We run periodic promotions on selected models โ including discounts on in-stock vehicles and preferential pricing on bulk or fleet orders. Current offers are shown on individual model pages in our catalogue. Sign up to our mailing list or follow us on Telegram to be notified first.
Can I combine offers?
Offers cannot be combined. Each promotion applies to the specific vehicle or order type it's associated with. Our team will always show you the best applicable price for your chosen model.
Still have questions?
Our team is happy to help with anything โ from choosing the right model to sorting paperwork and delivery.